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Service

General information (to send in your devices)

Please send your device with a short note including billing and shipping address to our address:

PEHA med. Geraete GmbH
Service Department
Mühlstrasse 38
65843 Sulzbach, Germany

If there is no defect on your device, you will usually get it back within 10 business days.

Factory calibrations & Metrological controls

Light meter CD mon and CD Lux

Factory calibration is due every 2 years

Illuminance meter RC min

Factory calibration is due every 2 years

Dosemeter Alpha plus

Factory calibration or a metrological check (for medical devices) is due every 5 years.

Multimeter RTI Piranha and Cobia

Factory calibration is due every 2 years, if necessary also official legal calibration (“Eichung”).

Scatter and leakage meter RTI Scatter Probe

Factory calibration is due every 2 years

Sensitometers and densitometers

Factory calibration or a metrological check (for medical devices) is due every 2 years.

Dose area product measuring systems

A metrological check is due every 5 years